” …when we needed help with our computers.  We found Walter’s name in the phone book, called him, and even though it was clear that we called him, unintentionally, at an inconvenient time, he was determined to see if he could help us.

Well, 15 years later, Walter is still helping us — whether it is with the seeming unending complexity of monitoring our home alarm system (which Walter installed) from the road; making sure our home is up to date with all the latest electronic gadgets that modern life insists must be programmed and managed from an app on our phones (Walter installs and connects both the gadgets and the apps); enabling our music system to play off the internet even though our stone house makes this very difficult; and perhaps best of all, appreciating the relationship we have all built.

We text Walter — yes, sometimes in ALL CAPS — when things go wrong — and he is never fazed. He is calm, logical, and, like the best of engineers, treats every problem like a puzzle that can be solved.  Like most people, we are mostly easy to work with, but sometimes we have our moments. Walter seems to get a kick out of us, and we certainly love his sense of humor, engineering acumen, and wonderful common sense.  His fees are reasonable, and he is also a listener.  Tell him what you want! He will tell you if you are asking for the moon, and after you listen to him walk you through the pros and cons, if you still want the moon, he will lasso it for you!”

Christina Pretto and Jerome LaFountain
Warwick, NY